Articles

 Can I unlock FTP for multiple IP addresses or a DNS address?

You can set up multiple IP addresses to have permanent access to your FTP without a time limit....

 How do I disable FTP uploading to a customer’s site?

If you want to stop a customer from uploading to their website, you can disable FTP uploading....

 How do I get support from the Getonline Customer Services team?

The Customer Services team is contactable through our Support Ticket system.  We do not offer...

 How do I set up additional FTP accounts for my site?

Additional FTP accounts are commonly used to give other people access to the files within a web...

 What is FTP?

File Transfer Protocol (FTP) is the simplest and most secure way to exchange files over the...

 Why can’t I connect to my site using FTP?

There are many reasons why you may be unable to connect to your website via FTP. Locked FTP...

Powered by WHMCompleteSolution